Wednesday, September 28, 2005
FaLsE HoPe?????!!!!!!!!!!!!
My oh my......................is it fate or juz me!!!!!!!!!!!! As u all know............i've started my internship with Holiday Tours.............and ain't all rosy and stuff..............As there are 4 Np students who are attached to the company...........we were separate into 2 sectors..........Zhi Ming and Mitch are in the inbound sector and Ken Ming(*hope i spelt it right...sorry dude*) and i are in the outbound sector................well y-day being the first day..........Cheryl, the lady tat we had to report to in the morning kindda gave us a short briefing and then brought us to the different departments.......(*we're all workin in diff dept*) .............We were also in different levels......the inbound sector was in level 7, and mine was @ the 6th where the actually travel agency is............when i found out which particular dept in the outbound sector tat i'm goin to work 4.................my JAWS almost DROPPED................SHIT MAN!!!!!!!!!!!! I'm in the operations dept AGAIN.........and guess wat.......this dept has only 5 people....(*one guy is a Jap...look very stern*).....the rest are ladies............and these guys preety much have to multi-task(*does it sound familiar from my last attachment*)........they have to answer phone calls from customers who want to enquire abt a tour package or do the bookin, read and disseminate ALL the e-mail to the right person, also handle walk-in customers who juz have NO PATIENCE at ALL..........and like a dozen other stuff too..................godness....it's like NTUC Link again!!!!!!!!!!!!!!!!! Ahiyo!!!!!!!!!!!! Why??????????????!!!!!!!!!!!! Why???/!!!!!!!!! ME???????!!!!!!!!!!!!!!!! i really wanted to learnt about sales and marketing coz i'm like totally sick and tired of doin the front line..................Wah.............u won't believe................y-day....even before lunch....one of the staff Jessica....already ask me like takin phone-in bookin(*not easy..u tell the customer the wrong thing...u're doomed*) and oh!!!! i'm like a part-time secretary 4 all of em man.....i've to like answer their phone call when the busy...or even when they are seated at their workstation....coz apparently they might be too bloody busy doin a bookin online or doin other stuff.....there's like a special code tat i need to enter to tap into their phone to retrieve the calls...................Damn it.............can't they give me other stuff to do??????????? like something more worth it........oh!!!!!!!!!! i'm already destination expert for Maldives coz i had soooo many bookin for tat place...............from Zero......to Hero!!!!!!!!!!!! i mean.....i'm like really left in the dark to find out and do stuff on my own....seriously....if i don't keep askin em for stuff to do.....i'll never learn anything.....................Oh...there's also a super BITCHY gal in my dept...............really like Ah-Lian..........godness......and today....she passed a nasty remark in mandarin to jessica thinkin tat i had no idea what she was sayin abt me.................(*stupid bitch!!!!*)...........i juz kept my cool, trust me...if u heard what she said...u'll smack her too...............on the other hand....they are nice pple in my dept....like Yen Ling....who speaks SUPER fluent Japanese.........and there's Joanna....she's really a very nice lady(*she wasnt's ard y-day..thnk god she was here today*)...... My dept also often cater to ALOT of japanese clients............so our dept isn't actually called operations dept....but it's Japanese Community Dept..................(*weird ahh...hard to explain here lah...i'll tell u when i see u guys...*) .............but anyway............today........wasn't that great of a day either.....i still do ALOT of "siakang"(*err...i don't know how to spell tat chinese work*) work today...............god knows wat i'll do tmrw!!!!!!!!!!!!! pray for me darlins.........juz pray tat i'll do my job well and have the strength go through this whole attachment prog..................
WoRdS oF tHe InDiAn GeiShA at 12:44 PM